Highly satisfied with the tune from Dudmd. It really has transformed my f15. The customer service is top notch whether it's via text or email. Very friendly, willing to answer questions and help prior and after purchase.
I had a stage 1 flash done to my 335d on December 2020 via remote. Process was smooth and I love the power and smoothness of the engine.
I can not say enough about the great service that DUDMD provides - from answering individual emails, to giving you the best bang for your buck.
FAQs
We pride ourselves in excellent customer service. If you don't see your question answered in our FAQs page, send us a message. We will be happy to help you. Message us below or click on the blue chat box on the bottom right of the screen.
What is OBD2 DIY Flashing?
No downtime! DIY OBD2 flashing is when you program the ECU/DDE/DME through the OBD2 port of you vehicle without removal of the ECU/DDE. The DIY OBD2 flash cost includes an OBD2 cable that you can keep. It allows you to program your car any day/anytime, as long as you have your tune file emailed to you.
When you select this DIY OBD2 Flash option we will ship you a programming cable and email you the flasher application with instruction. Once you receive the cable you will hook it up to your car with a Windows 8 or newer laptop. Download the flasher application and follow the easy steps in the tutorial to read/write your tune file yourself at your own convenience.
Note: Not all vehicles support DIY OBD2 flashing, in that case only bench flashing is available/possible. If you're unsure whether or not we can offer DIY OBD2 or remote flashing for your vehicle, please email us with your year/model/vin information so we can help determine that. Usually only the vehicle/ECUs that support the DIY OBD2 flashing will have that option available to select and checkout.
What is OBD2 Remote Flashing?
No downtime! Remote flashing is when we program your cars ECU/DDE remotely through the OBD2 port of you vehicle without removal of the ECU/DDE. The remote flash cost includes an OBD2 cable that you can keep. If we run out of stock of the remote flash cables, you can still mail in the ECU/DME/DDE or wait until we have more cables in stock.
When you select this option we will ship you a programming cable with instructions. Once you receive the cable you will hook it up to your car with a windows 8 or 10 laptop. You will need WIFI to connect. The flashing process takes about 15 minutes with good WIFI.
Note: Not all vehicles support remote flashing, in that case only bench flashing is available/possibly. If you're unsure whether or not we can offer remote flashing for your vehicle, please email us with your year/model/vin information so we can help determine that.
What is Bench flashing?
Remove the vehicle computer which is most commonly called ECU/DME/DDE and mail it in to us for flash. We will create a full back up image of your ECU whenever possible. We then upload our tune of your choice and mail the DDE/ECU back. This is the safest way, as we can have a full back up of the entire ECU content.
At checkout you will select a shipping method, this is for the return shipping back to you. Return shipping is selected at checkout. Don't forget to send our tuning form with your computer! (Tuning form can be found on the product page in the description - it is a PDF file.) This allows us to process the orders faster and more accurately.
Turn around time for Tuning services?
Bench Flashing:
Once we receive your package, orders that come in Monday-Friday will be processed the same business day. Rarely, but sometimes an additional 1-2 days may be required for tune creation if it is a rare or older version we have not worked with yet.
There are some rare occasions where it could take an extra day or two to create a tune, if it is a rare or old version that we haven't worked with yet.
Please note: If customers want their part back sooner, customers have an option to select faster shipping services at checkout. Otherwise parts will be shipped back for free with USPS Priortiy Mail 2-3 day.
Remote Flashing:
Remote flashing can be done once you receive your cable from us, and setup your flashing appointment.
To receive a cable, please place an order for a tune and select the "Remote Flash" option. We will then process your order and ship you a cable.
If you'd like to get your cable sooner, you can select overnight shipping at checkout. Otherwise the cable will be shipped with free USPS Priority mail 2-3 days.
Please note that we only flash Monday-Friday 10am-2:30pm MST.
Turn around time for FRM3 Repairs?
Customers are responsible for shipping their FRM3 part to us. Once we receive the part, it usually takes the same business day to process and re-ship the part back to you. We only process orders Monday - Friday.
There are some rare occasions where it could take a day or two to process the order.
Please note: If customers want their part back sooner, customers have an option to select faster shipping services at checkout. Otherwise parts will be shipped back for free with USPS Priority Mail 2-3 day.
Turn around time for ECU/DME/DDE Cloning Services?
Customers are resposible for shipping their part to us. Once we recieve the part, it ususally takes the same business day to process and re-ship the part back to you. We only process orders Monday - Friday.
There are some rare occasions where it could take a day or two to process the order.
Please note: If customers want their part back sooner, customers have an option to select faster shipping services at checkout. Otherwise parts will be shipped back for free with USPS Priortiy Mail 2-3 day.
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